Data Protection

Sona100 Privacy Policy – Your Data Is Safe With Us

Sona100 places the highest priority on the privacy of users in Bangladesh. This policy clearly explains what data we collect, how we use it, and how we keep it secure. Please read it carefully before using our platform.

Last Updated: January 2026

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Step 1

What data do we collect?

When you register and use sona100, we collect various types of information to provide you with the best possible experience. This data is used solely for operating the service, maintaining security, and protecting our users. The categories of information we collect are detailed below.

Account Information

During registration, we collect your name, email address, mobile number, date of birth, and home address. This information is essential for managing your account and verifying your identity. Please ensure the details you provide are accurate, as they will be used in future verification checks.

Device & Browser Information

Your device type, operating system, browser type and version, and IP address are collected automatically. This information is used to ensure platform compatibility and to detect suspicious access attempts. For mobile users in particular, this data helps us deliver a better experience.

Payment & BDT Transaction Data

During BDT deposits and withdrawals, we store partial payment details including the payment method, transaction amount, and timestamp. Full bank or mobile banking credentials are never stored on our servers — these are handled directly by third-party payment gateways. This separation is essential to ensuring your financial security.

Usage Data

We collect behavioral data such as which pages you visit and for how long, which betting markets you engage with, and what times of day you use the site. This helps us make the platform more user-friendly and relevant. The data is analyzed statistically and is never linked to your personal identity.

Why is this information needed?

  • Identity Verification to Keep Your Account Secure
  • To prevent fraud and unauthorized access
  • To process BDT transactions accurately
  • To comply with legal obligations in Bangladesh
  • To improve platform quality and user experience
Step 2

How and Why Your Data Is Used

Collected data is used only for specific, legitimate purposes

Account Management

Your information is used to create your account, verify logins, recover passwords, and update your profile. Device and location data are checked at each login to maintain account security. If any unusual access attempt is detected, you will be alerted immediately.

Transaction Processing

Your payment information is required to process BDT deposits and withdrawals and to maintain your transaction history. Every transaction is verified to ensure the right amount reaches the right person. For transactions via bKash, Nagad, and Rocket, third-party gateways provide an additional layer of security.

Communications & Notifications

Your email address and mobile number are used to send important account updates, transaction confirmations, and security alerts. You can opt out of marketing messages at any time, but essential security notifications will always remain active. Notifications can also be customized to match your preferences for a more personalized experience.

Fraud Prevention

Your usage patterns are analyzed to detect and prevent suspicious activity. Immediate action is taken if multiple accounts, unusual betting behavior, or identity fraud is detected. This process helps keep the accounts of all genuine users secure.

Service Improvement

We use aggregated data to analyze which features are most used, where users run into issues, and which areas need improvement. This analysis is carried out without identifying any individual user and is used solely to improve the quality of the platform. User feedback plays a key role in shaping decisions before new features are added or existing ones are changed.

Legal Compliance

Retaining certain data is a legal requirement under Bangladesh's Information and Communication Technology Act, the Digital Security Act, and other applicable regulations. We may be required to provide specific information to the relevant authorities in response to investigations or legal requests. In such cases, we always follow a minimum necessary disclosure policy.

Step 3

Learn About Cookies & Tracking Technologies

Sona100 uses cookies and similar tracking technologies to operate the website. Cookies are small text files stored in your browser that make your next visit more convenient. We are fully transparent about how we use cookies.

We use three types of cookies: essential cookies (required for the platform to function), functional cookies (which remember your preferences), and analytical cookies (which track usage patterns). Third-party tracking cookies are used in a limited capacity for marketing purposes, and you can opt out at any time.

How to Manage Cookies

  • All cookies can be blocked or deleted through your browser settings.
  • Disabling essential cookies may cause certain features to not work properly.
  • Analytics and marketing cookies can be disabled separately.
  • Contact our Help Center for any assistance with managing your cookies.

Cookie Types & Purposes

Type Purpose Duration
Essential Login Sessions & Security Session
Functional Language & Preference Settings 1 Year
Analytics Usage Monitoring 6 Months
Marketing Relevant Advertising 3 Months
Step 4

Where is your data stored and how secure is it?

We use industry-standard security measures to protect your data

All your data on sona100 is stored on high-security servers under 24-hour monitoring. SSL/TLS encryption is applied during data transmission to keep all information exchanges fully secure. Stored data is also protected with industry-standard AES encryption, making unauthorized access virtually impossible.

How long we retain data depends on its type and applicable legal requirements. Account information is kept for as long as your account is active and may be retained for a defined period after closure to meet legal obligations. Transaction records are kept for a minimum of five years to comply with financial regulatory requirements.

What happens in the event of a data breach?

If a data security incident occurs and your information may be at risk, we will notify affected users within 72 hours and provide guidance on the steps to take. We will also inform the relevant authorities within the required timeframe. To help keep your account secure, we strongly recommend using a strong password and never sharing your login credentials with anyone.

SSL/TLS Encryption

All Data Transfers Are Encrypted

Secure Servers

24/7 Monitoring & Protection

Access Control

Only authorized personnel can access your data

Regular Audits

Regular Security Audits

Step 5

Is Your Data Shared With Third Parties?

Sona100 never sells your personal information or shares it with third parties for marketing purposes. That said, we do share limited, necessary information with a select group of trusted partners to keep our services running. Every partner is bound by strict confidentiality agreements and may only use that information for its intended purpose.

Payment Gateway

Transaction-related information is shared with payment partners to process bKash, Nagad, Rocket, and bank transfers. These partners maintain their own security standards and may only use the data for payment processing purposes.

Technology Service Providers

Cloud hosting, database management, and cybersecurity service providers are granted limited access to specific data as needed to deliver their services. These providers are bound by confidentiality agreements with us and may not use the data for any other purpose.

Legal Authorities

We are legally required to provide relevant information in response to court orders, government investigations, or lawful requests from law enforcement agencies. In all such cases, we share only the minimum information necessary and verify the legitimacy of every request.

What We Never Share

Your full payment details, password, detailed betting history, and personal contact information are never sold or disclosed to third parties. No advertiser or marketing company has access to this data.

Step 6

What rights do you have over your data?

Sona100 gives users full control over their personal data

Right to Access Your Data

You can log in to your account at any time to see what information we hold about you. Your personal details, transaction history, and betting records are all easily accessible from the Profile section. If you cannot find a particular piece of information, contact our support team and full details will be provided within 7 business days.

Right to Rectification

If any of your information is incorrect or outdated, you have every right to have it corrected. Your name, address, email, and mobile number can all be updated from Account Settings. For changes to identity verification details, an additional verification process may be required.

Right to Deletion

If you close your account and request deletion of your data, we will remove all information that falls outside our legal retention obligations. Financial transaction records must be retained for a specified period in line with regulatory requirements, but will not be used for any active purpose. Deletion requests can be submitted through the Help Center.

Data Portability

You have the right to receive a copy of your data. Upon request, we will provide your account information in a structured, easy-to-read format. Requests submitted through the Help Center will be fulfilled within 14 business days.

Right to Restrict Processing

In certain circumstances, you may request that we temporarily restrict the processing of your data — for example, if you dispute the accuracy of your information or need processing paused for legal reasons. We will act accordingly upon such a request, which can be submitted directly through the Help Center.

Right to Object

If you have objections to how your data is being used for a specific purpose, please let us know. For marketing communications, you may withdraw your consent at any time and it will take effect immediately. We will review your objection and respond within 30 days.

Step 7

Policy Updates & Contact Us

Sona100 may update this Privacy Policy from time to time to reflect new services, legal changes, or security improvements. We will notify you in advance of any significant changes via email or an in-platform notification. Continued use of the service after such changes constitutes your acceptance of the updated policy.

The date of any policy update will always appear at the top of this page as the "Last Updated" date. We recommend reviewing this page periodically to stay informed of the latest policy. Previous versions of the policy are available upon request.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to help and typically responds within 3 business days. All requests are handled with complete confidentiality.

Privacy Policy Highlights at a Glance

Data Collection

Only necessary data is collected

No Data Sales

Your data is never sold

SSL Security

All data is encrypted and secured

Your Rights

Right to Access, Correct & Delete Your Data

Transparency

Advance Notice of Policy Changes

Start Safely – Your Data Is Fully Protected With Us

Sona100 is committed to protecting your privacy and keeping your data safe. Hundreds of thousands of users across Bangladesh have already joined our trusted platform and are enjoying it securely. Open an account today and experience world-class security while you play. Our Help Center is always here if you need us.

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